Process Based Internal Auditor Training Materials for ISO/TS 16949

16949-internal-auditor-training Once you have set up your ISO/TS 16949 Quality System you will need to perform regularly scheduled internal audits. This shows you how the system is working and how you can continue to improve it.

This course will help you interactively train people to conduct your internal quality audits in accordance with the TS 16949 standard.

This is more than just presentations - we've created interactive training modeled after the Certified Lead Auditor Program. You will audit a mock company (USA Automotive), and discuss the findings with the students.

The purpose of this training is to:

Provide you with the course content and information you need to present an interactive training for your Internal Audit Team
To effectively train Auditors by providing them with a chance to practice each step of the audit process
To train auditors on the requirements of TS 16949 so they will be confident in evaluating your Quality Management System

The Length of the Training:

All four sections will take 22 hours – including reliefs. View syllabus(pdf)

The Training Package Includes:

Comprehensive 30 page Trainer’s Guide
Sample Pages(pdf)
(4) PowerPoint Presentations with speaker notes (Samples below)
(4) Quizzes – one for each section.
(4) Student Handouts with room for notes
USA Automotive Company Case Study for the Team Breakout Sessions
Sample Pages (pdf)
Breakout Session Forms & Worksheets
Sample Pages(pdf)
Certificate of Completion for students

NOT INCLUDED:

Copies of the ISO/TS 16949 Standard (one copy for each two or three students) Standards are available electronically from http://16949store.com/BuyStandards.aspx

Course Overview:
The course includes four sections, with the first two used to review the critical aspects of TS 16949 before engaging in the Internal Audit Exercises:

(1) Technical Specification Clause Overview (TS16949) (a valuable tool by itself)
Sample Pages(pdf)

This Section is designed to provide an overview of the key clauses of the Standard. The instructor will provide sub-clause examples relative to your business and encourage classroom discussions. A quiz at the end is geared towards internal auditing and includes short answers and identification of conformity or non-conformity.

(2)Introduction to the Core Tools
Sample Pages(pdf)

This section provides a brief introduction to the Core Tools. The Core Tools include:

Advanced Product Quality Planning (APQP)
Statistical Process Control (SPC)
Measurement System Analysis (MSA)
Failure Modes & Effects Analysis (FMEA)
Production Part Approval Process (PPAP)

Based on the volume of knowledge required to understand and apply, along with customer specific requirements, we recommend that you take specific and relevant Core Tools training.

(3) Process-based Internal Auditing
Sample Pages(pdf)

This section is unique because it provides a best-in-class approach to auditing an organization’s quality management system. It focuses on the key processes of an organization’s business systems that provide auditors the credibility to senior management. It also examines the International Automotive Task Force’s (IATF) approach to auditing.

(4) Conducting the Audit with Follow Up and Corrective Action
Sample Pages

The Process-based Internal Auditing section is a pre-requisite to this section. Regardless of whether an organization’s participants are experienced in QMS internal auditing, it is necessary that participant’s effectively apply a best-in-class process auditing approach with an IATF perspective.

NOTE: Sections 3 & 4 add team break-out sessions that provide actual auditing experience within the classroom. The team breakout sessions includes audit records from “USA Automotive”. However, the instructor may elect to use its own organization’s documentation as a substitute for the pre-designed case study.

Course Prerequisites:
We recommend the instructor:

Is an experienced QMS internal/lead auditor
Is competent to provide the necessary training
Has the ability to provide examples and lessons of relative auditing experience to his/her classroom participants.
Is competent in:
understanding and applying the clauses of TS16949
understanding the Core Tools
understanding of the process approach
understanding of the International Automotive Task Force’s approach to auditing along with their terms and definitions

Participant Requirements:
We recommend that participants have successfully completed the Basic ISO/TS16949 Training prior to engaging in this course and have had significant Core Tools training.
The intent of this course is to provide the level of knowledge and base-level proficiency required to conduct process-based internal auditing within the automotive sector. This course is not intended to provide a working level knowledge and proficiency in: